A Returning Client Experience

A grounded review that adds a different angle without repeating the others.

"I came back after eighteen months away, mostly because I had moved suburbs and did not want to start the whole search again. What struck me the second time round was how much of the intake I could skip. My psychologist pulled up the old notes, asked what had changed at work, and we were into the actual work by the second session. The part that took longer than I expected was the medical aid re-authorisation, which sat in review for nearly two weeks before the next block of sessions was approved."